Current Opportunities

Position Summary:

In support of the Mission and Mandate of CMHA-WECB and HDGH, as part of a program management team led by the Integrated Director, Outpatient and Community Services, the Integrated Manager, Mental Health and Addiction Services will oversee programs and services delivered by Hotel Dieu Grace Healthcare and Canadian Mental Health. The Integrated Manager will liaise extensively with community partners while directly supervising both CMHA and HDGH staff. Project management skills will be necessary, as the position will work with both agencies and other community partners. Guides the unit to effective and efficient day-to-day operations. The role supports and promotes an optimal patient experience through ongoing professional development.

Qualifications:

Qualifications/Responsibilities:

·         Administers operating budgets. Participates in financial operations in consultations with the Director, of Finance and the Director of Outpatient and Community Services.

·         Monitor data, stats, outcomes and practices leadership using quality management concepts

·         Coaches and educates team members. Identifying the individual learning needs of staff and putting plans in place to ensure staff receive appropriate training as mental health professionals and continuing education related to the specific needs of target populations, coordinating learning opportunities with external partners and internal resources.

·         Coordinates staff schedules and supporting administrative processes. Consistently applying the Collective Agreement when implementing agency policies, procedures and practices.

·         Develops action plans and assists in the hiring, disciplining, evaluation, and development of staff, and sick time management. Ensuring that the process is consistent with Collective Agreements and organizational policies and practices.

·         Identifies process improvement needs. Identifying the need for new services or program modifications in response to the evolving needs of vulnerable populations served by CMHA/HDGH. Developing or participating in the development, implementation and evaluation of new or existing programs in response to community needs.

·         Maintains and supports collaborative relationships with front-line staff, patients, family members, volunteers and the inter-professional team.

·         Participates in the selection and monitoring of program quality indicators in collaboration with Clinical Practice Managers responds to identified staff, and/or patient and family concerns.

·         Ensuring that all programs and activities meet legislative requirements, Board policies and directions, funding criteria and professional standards.

·         Participating in CMHA and HDHG’s planning cycle and linking the program goals to the provincial mental health strategy, the Roadmap to Wellness and the Board’s strategic directions.

·         Performs other duties ( for which the incumbent is qualified) that support the mission/mandate of the organization and/or as assigned by the Integrated Director, Outpatient and Community Services

·         Knowledge of Mental health and addiction services, health system, Personal Health Information and Protection or Privacy Act (PHIPPA), mental health and relevant legislation.

·         Co-ordinate and prioritize work with having the ability to cope with high level of stress.

·         Experience in project/program development involving multiple partnerships with various community stakeholders. This includes research, planning, coordination and execution of all project related activities.

·         Effective advanced skills and competencies in critical thinking and problem solving, negotiation and conflict resolution. Excellent time management skills

·         Experience working with budgets, payroll systems and scheduling Knowledge of Microsoft Office Software including; Word, Excel and Outlook Leadership and Coaching skills

·         People management experience, including development, goal setting, and performance management. Clear and concise oral and written communication skills.

·         Ability to develop and maintain constructive working relationships with other community partners.

·         Excellent communication skills with the command of the French language considered an asset.

• Hotel-Dieu Grace Healthcare is committed to providing accessible employment practices that follow the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Should you require accommodation during any phase of the recruitment process, please let our recruitment team know.

Education and/or Certification:

• Undergraduate Degree Healthcare or Social Work required. Certificate in Health Services Administration would be an asset.
• 3-5 years progressive leadership experience in a healthcare organization, government department or institution responsible for the delivery of health or social services

FOR EXTERNAL APPLICANTS ONLY: As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital’s Occupational Health and Safety department.